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Elevate Your Online Tips
As the owner of a tutoring website, it can be hard to stand out from the competition. You want to ensure that your tutors are happy and engaged, even as you want to take on more tutoring jobs! Here are a few tips to help you deliver top-notch service to your clients.
Have a Tutor on Standby While every business is unique, there are always peak times. For example, SAT tutors are very busy before SAT testing times, particularly in the fall, and students in Hong Kong like working with tutors on Saturday mornings, which ends up being Friday evenings in the US.
Whatever your peak time, it’s a good idea to have a tutor on standby who can take over if another tutor doesn’t show up or has a technical issue.
Of course, if you have a private tutor on standby, you’ll need to have a way to compensate them. There are a few choices:
However, you can also have private tutors on standby who are getting work done for your tutoring website. If you hire tutors who have multiple small business skills, they can help you with other elements of your tutoring website while on standby, so you always get work for your money.
Good secondary skills would include:
While every tutoring website has different needs, having standby private tutors put in work that helps you grow your tutoring business is often a better use of your finances.
One of the biggest benefits of running a tutoring website is that you can hire private tutors from all around the world. This allows members of your team to take holidays while others fill in.
An American tutor will likely want to take Thanksgiving week off in November, while a Canadian tutor will take Thanksgiving off in October. These two private tutors could potentially substitute for each other without disrupting lessons.
Similarly, having private tutors in different time zones allows for more flexibility in scheduling students. What might be noon on the East Coast of the US is 9 am in Hawa’ii, 6 pm in England, and 3:30 am in Australia.
While having team members all over the world can make your job as a manager more challenging, the added flexibility in booking and covering clients is well worth the effort.